ExlService Holdings Inc.
ExlService Holdings, Inc. is an operations management and analytics company, which engages in providing business process management. It operates through the following segments: Insurance, Healthcare, Travel, Transportation, and Logistics, Finance and Accounting, Analytic, and All Other. The Insurance segment serves property and casualty insurance, life insurance, disability insurance, annuity, and retirement services companies. The Healthcare segment offers services related to care management or population health, payment integrity, revenue optimization, and customer engagement. The Travel, Transportation, and Logistics segment includes business processes in corporate and leisure travel such as reservations, customer service, fulfillment, and finance and accounting. The Finance and Accounting segment is comprised of procure-to-pay, order-to-cash, hire-to-retire, record-to-report, regulatory reporting, financial planning and analysis, audit and assurance, treasury, and tax processes. The Analytics segment consists of driving improved business outcomes for customers by generating data-driven insights. The All-Other segment is involved in banking, financial, utilities, and consulting services. The company was founded by Vikram Talwar and Rohit Kapoor in April 1999 and is headquartered in New York, NY.
COMMENTARY
Market Commentary
Positive fund returns reflected the surging value of the US dollar. This was driven by the “Trump trade” as investors positioned their portfolios to reflect increasing expectations of Donald Trump regaining the US presidency in the November election. Tariff increases, immigration controls and unfinanced tax cuts would risk higher inflation, eventually bringing higher interest rates. This expectation pushed up the value of the US dollar against most currencies, including the Australian dollar.
September US inflation fell to 2.4%, edging closer to the Federal Reserve’s 2.0% target, as economic growth slowed slightly to 2.8% annualised. However, mixed September quarter earnings, fears of higher interest rates over the longer term and broader uncertainty ahead of the election pushed US equities lower in US dollar terms during October.
European equities weakened as the economy remains under pressure, although economic growth accelerated to 0.4% in the September quarter, growing 0.9% year-on-year. Eurozone inflation edged down to 1.7% in September, which allowed the European Central Bank to reduce interest rates by 0.25% to 3.25%.
UK shares – particularly smaller and mid-sized companies – underperformed, reflecting the weak macro-economic outlook. Investor sentiment was further impacted by the UK budget which raised business taxes and added to inflationary pressures.
Japanese equities rebounded in September, as exporters were boosted by yen weakness. Markets initially fell when Shigeru Ishiba became the country’s new Prime Minister and called a snap election. However, news of a coalition government, which is expected to bring looser fiscal policy, led equities higher.
Emerging markets were generally weaker upon US dollar strength and negative sentiment ahead of the election. China underperformed upon underwhelming government stimulus measures, while its over-indebted real estate market and high youth unemployment remain challenges. Taiwan equities outperformed upon ongoing AI-related demand.
Portfolio Highlights
The Fund returned 1.0% in Australian dollar terms during October, while the MSCI World SMID Cap Index returned 2.8%. The benchmark return was driven by the US equity market, which was largely due to the strength of the US dollar, which appreciated 5% against a basket of its major trading partners’ currencies. The Fund’s underweight position in the US did not fully capture the currency gain, leading to the Fund lagging the benchmark return. The underweight to the outperforming larger cap segment (>US$10 billion) further detracted from relative returns.
Despite these challenges, stock selection across most sectors, regions and market cap size segments was positive. This demonstrated the continued strength of the Fund’s fundamental, bottom-up approach to stock selection. However, the significant currency movements in October highlighted the impact that macroeconomic factors and geopolitical events can have on short-term relative performance.
The Fund’s largest contributor to relative returns in October was its overweight position in the US-based global analytics company EXLService Holdings. It specialises in data-driven services across industries including insurance and health care. It outperformed upon announcing September quarter revenue and earnings which exceeded market expectations. The company raised its full year guidance, reflecting strong confidence in its outlook as it makes further AI investments and strategic acquisitions. It is well positioned to continue to grow earnings at a high rate over the medium-term.
Canada-based Softchoice is a software company which helps enterprise customers transition their IT systems to the cloud and optimise their technology processes to improve workforce productivity. It outperformed in October after announcing gross profit and net income for the September quarter which were ahead of expectations. These were driven by growing customer volumes, increasing revenue from existing customers, effective cost management and margin expansion.
The Fund’s largest detractor from relative returns in October was its position in Japan-based audio equipment manufacturer Noritsu Koki, which specialises in DJ equipment. It underperformed as some investors took profits following strong performance in September, but there were no adverse company-specific developments during October.
In October, the Fund began to establish a position in the US-based manufacturer of factory-built homes, Cavco Industries. The company has a track record of delivering consistent earnings growth and strong margins. It is benefitting from growing demand for more affordable housing and a shift towards sustainable homes. It is currently the third largest producer of manufactured housing in the US with a 15% market share and is focussed on expanding its manufacturing capacity to enhance economies of scale. Cavco is financially strong and well aligned to the industry trends of lower cost and more sustainable housing, which should help it grow earnings over the medium-term.